I had to be hospitalised for a very serious medical problem in Vietnam and everything end to end has been great. From using the chat feature when I was first in hospital to understand the process and them emailing me the info, to getting the letter of guarantee in place when I was in intensive care, it's been easy and efficient - when you have a life-threatening heart problem, this is what you want. The doctor from the insurance who called me was empathetic and could tell I was super sick, and the same doctor called a few days later to check things were ok and he was really friendly, as well as doing his job. I've had to make a claim with Safety Wing before and they were a disorganised mess. I'm so glad I was covered with Genki, it made a super stressful time so much easier to cope with.

I had an accident in Indonesia and broke my Fibula bone, went straight to the hospital and my partner contacted our insurance, they were so efficient when the hospital asked for a letter of guarantee costs from Genki. The first contact we made they informed my wife straight away saying don't worry we'll cover all costs. I went through surgery and it was a success, still recovering. After my second follow up at the hospital I had to pay myself and claimed to Genki so still waiting for it as I had to do the last X-ray. It was great experience so far!

We have been living abroad and getting an international travelers health insurance for our family of three is what makes sense for us. Genki is the best option for our family with it's low deductible, excellent coverage, and easy sign-up process. We've had a first-hand experience of Genki's great and timely service. Our 18-month old boy recently had an accident where he fell off his high chair and we needed to bring him to the hospital because of continuous vomiting. As you can imagine, this is a parent's nightmare. The whole process of getting all hospital bills covered by Genki was so seamless that as a mom, I felt so secured in knowing that we have a trusted partner in our healthcare. Their direct to hospital payment is so wonderful we didn't have to pay for anything or prepare any documents for reimbursement. It was one less thing to worry about during the whole ordeal. From our family's experience, I'd highly recommend Genki. I believe that more families like us who live abroad and travels a lot should have a health insurance coverage that they can trust.

My family of 4 travelled the world for a year and used Genki for insurance for the second half of our trip. It was more affordable than our prior insurer and the service was great. It was very easy to sign up. We had two medical claims that were simple to submit and were paid back within a couple weeks. I’d highly recommend Genki for expats or long term travelers.

Have to say, I've made 2 big claims with Genki in 2024 due to reoccuring health issues and every time I'm referred to a new specialist they find something else. I started with Genki a year before I needed to claim, and was nervous when medical bills started racking up that they may not come through. They absolutely have, and I feel relieved as I'll be needing another minor surgery soon. Thank you, Genki.

I had to be hospitalised for a very serious medical problem in Vietnam and everything end to end has been great. From using the chat feature when I was first in hospital to understand the process and them emailing me the info, to getting the letter of guarantee in place when I was in intensive care, it's been easy and efficient - when you have a life-threatening heart problem, this is what you want. The doctor from the insurance who called me was empathetic and could tell I was super sick, and the same doctor called a few days later to check things were ok and he was really friendly, as well as doing his job. I've had to make a claim with Safety Wing before and they were a disorganised mess. I'm so glad I was covered with Genki, it made a super stressful time so much easier to cope with.

I had an accident in Indonesia and broke my Fibula bone, went straight to the hospital and my partner contacted our insurance, they were so efficient when the hospital asked for a letter of guarantee costs from Genki. The first contact we made they informed my wife straight away saying don't worry we'll cover all costs. I went through surgery and it was a success, still recovering. After my second follow up at the hospital I had to pay myself and claimed to Genki so still waiting for it as I had to do the last X-ray. It was great experience so far!

We have been living abroad and getting an international travelers health insurance for our family of three is what makes sense for us. Genki is the best option for our family with it's low deductible, excellent coverage, and easy sign-up process. We've had a first-hand experience of Genki's great and timely service. Our 18-month old boy recently had an accident where he fell off his high chair and we needed to bring him to the hospital because of continuous vomiting. As you can imagine, this is a parent's nightmare. The whole process of getting all hospital bills covered by Genki was so seamless that as a mom, I felt so secured in knowing that we have a trusted partner in our healthcare. Their direct to hospital payment is so wonderful we didn't have to pay for anything or prepare any documents for reimbursement. It was one less thing to worry about during the whole ordeal. From our family's experience, I'd highly recommend Genki. I believe that more families like us who live abroad and travels a lot should have a health insurance coverage that they can trust.

My family of 4 travelled the world for a year and used Genki for insurance for the second half of our trip. It was more affordable than our prior insurer and the service was great. It was very easy to sign up. We had two medical claims that were simple to submit and were paid back within a couple weeks. I’d highly recommend Genki for expats or long term travelers.

Have to say, I've made 2 big claims with Genki in 2024 due to reoccuring health issues and every time I'm referred to a new specialist they find something else. I started with Genki a year before I needed to claim, and was nervous when medical bills started racking up that they may not come through. They absolutely have, and I feel relieved as I'll be needing another minor surgery soon. Thank you, Genki.